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Location

Rooms 1506-1508,15/F., Laws Commercial Plaza, 788 Cheung Sha Wan Road, Kowloon, Hong Kong.

 

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FAQ

Frequently Asked Questions

You are recommended to read our frequently asked questions (FAQ) page before sending us a message.

How do I purchase artwork at your gallery?

Drama Gallery offers you the option to purchase an artwork directly online.  Please visit www.drama.gallery or send us an email for all inquiries.  Alternatively, you may wish to use the live chat function on our website.

If I see art on your website, does that mean it is in stock?

Yes, if the art is displayed on our website and not marked as sold, then it is in stock and available for purchase.  However, there is a chance that the piece has just been sold and the website has not been updated to reflect that transaction.  Kindly reach out and inquire on availability.

What are the payment options?

We accept all major credit and debit cards.

What delivery options do you offer?

For all unframed artworks, we offer international courier services (i.e. FedEx, DHL, UPS or EMS) securely packed and insured.  For sculptures and framed works, delivery will be completed by our Fine Art Handling services, for more information on delivery, kindly send us an email or use our live chat function to contact us for additional details.

What are the delivery charges for orders from the Online Shop?

We ship our works by renowned international courier services (i.e. FedEx, DHL, UPS or EMS).  Delivery charges may vary depending on the size of the work(s).  If you would like to have an estimate cost before acquisition, kindly send us an email or use our live chat function to contact us for additional details.

How long does it take for works to deliver?

Upon successful checkout, you should expect your order to arrive in the following timeframe:

Asia    5 – 7 working days

Europe    7 – 10 working days

United States    10 – 14 working days

Rest of the world    14 – 21 working days

Please note that our shipping and logistics department are working through a high volume of shipments and may take longer than stated above during the COVID-19 pandemic.  For more information on delivery and dispatch, please feel free to email us for tracking information.

What are the conditions of sale at Drama Gallery?

We do not offer refunds unless there is sufficient evidence that the work(s) were delivered damaged.  In such cases, please notify Drama Gallery in writing immediately.  For further information on our return policy, kindly send us an email for additional details.

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